We provide comprehensive health care services to Hillsboro and surrounding communities.

Media Inquiries

Tuality Healthcare’s Community Relations department responds to inquiries from the media, protecting patients’ rights to privacy and allowing our medical staff to concentrate on providing quality care, free from the distractions and time demands of media requests.

Media contact

When you are contacted by the media, your primary responsibility is to contact the Community Relations department at 503-681-1654 or community.relations@tuality.org

Requests about patients

Tuality Healthcare complies with the Health Insurance Portability and Accountability Act (HIPAA) and the Oregon Code of Cooperation regarding media interaction and patient care activities. This code balances the patient's right to privacy and well being with the public's right to receive information.

These definitions can be used to describe a patient’s condition:

(“Stable” is not a condition.)

Good — Vital signs are stable and within normal limits. Patient is conscious and there are no complications.

Fair — Vital signs are stable and within normal limits. Patient is conscious and alert although may be uncomfortable or in pain and may have minor complications.

Serious — Vital signs may be unstable or outside normal limits. Patient is acutely ill or injured and may have other complications.

Critical — Vital signs are unstable or outside normal limits. Patient has major complications. ICU patients are generally considered critical until ready to move off the unit.

Undetermined — Patient is in the process of being evaluated by a physician and care team, most often in the Emergency Department.

Treated-and-released — The patient has been treated as an Emergency Department patient but was not admitted as an inpatient. This also applies when an emergency patient has been treated and stabilized, and then transferred to another hospital for further treatment.

Deceased — Death can be disclosed after next-of-kin are notified or reasonable efforts have been made to do so. The hospital will not release information to media about the date or time of death, or the cause of death.