Tuality Healthcare finishes new gift shop renovation

April 03, 2012

For immediate release
Contact:  Gerry Ewing / 503-681-1654


The new gift shop at Tuality Community Hospital is open for business after five months of construction. The new shop, across the hall from the old gift shop on the hospital’s main floor, is part of Tuality Healthcare’s seismic upgrade of the hospital building.

Volunteers will use the old space to store merchandise. “Their storage space will now move from the basement to the old gift shop area, making it much more convenient for volunteers to stock the gift shop,” said Steve Krautscheid, Tuality’s director of facilities and properties.

An eight-inch thick concrete wall will be built in the old gift shop space to help secure the building in the case of an earthquake. Crews will spend the next three months building the wall in the old gift shop, part of an upgrade made possible by a $1,389,480 grant from Oregon Emergency Management.

The new shop is in the old Medical Records filing area. Krautscheid thanked the Medical Records department for allowing the gift shop to move into the medical records file storage space.

The new design is more compact and offers customers easier access to merchandise. The gift shop serves employees, patients and customers throughout western Washington County.

“Everyone is loving the new space. It’s so bright, so, so cheery,” said Patti Harrington, Tuality’s gift shop coordinator. “It’s beautiful to look at, and I think it is a much more pleasant atmosphere for the people who come in.”

Harrington is responsible for purchasing and displaying merchandise; Tuality Healthcare volunteers operate the gift shop. She makes it a point to keep the merchandise fresh by changing it frequently to reflect holidays and seasons. Volunteers provide a positive experience for customers and are vital to the successful operation of the gift shop, Harrington said. 

Proceeds from the gift shop go to scholarships for employees through a Volunteer Services endowment of $82,000. The gift shop has also donated $450,000 to the Tuality/OHSU Cancer Center and $150,000 to digital mammography for the Breast Health Center. Customer feedback has been positive and volunteers are excited about working in the new space, she said.

To view the video highlighting the new gift shop, go to: